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Administrative Support
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NHA Service Center
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Join National Heritage Academies (NHA) as a part-time receptionist. This position will report directly to the director of special events and will be responsible for providing an excellent guest experience to individuals who call or visit our Service Center. The individual selected for this position will perform a variety of administrative tasks and will be focused on providing a high level of service to both internal and external customers. The ideal candidate is someone who can identify problems and quickly find solutions, is extremely outgoing and possesses strong organizational skills.

 

About Us

NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of “challenging each child to achieve…” and we pride ourselves on our students’ ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA.

In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run.


Schedule

  • Monday: off
  • Tuesday: 12:15 - 5:00 pm
  • Wednesday: 12:15 - 5:00 pm
  • Thursday: 12:15 - 5:00 pm
  • Friday: 7:30 - 5:00 pm
  • **Hours are a set schedule**

Your Role

  • Ensure an excellent experience for guests who call into or visit the Service Center
  • Answer and transfer calls on a multi-line phone system
  • Manage the rental car needs of NHA Service Center employees
  • Data entry
  • Project coordination
  • Various administrative tasks as needed

 

Requirements

  • 1+ years of applicable professional experience
  • Ability to provide an excellent level of customer service
  • Ability to complete quick and accurate data entry 
  • Strong communication skills (both verbal and written)
  • Basic knowledge of Microsoft Excel, Word and Outlook
  • Ability to multi-task and stay extremely organized

 

To learn more about our core values, please click here.


National Heritage Academies is an equal opportunity employer.

 


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